At Vitalis Smart Communities, a veteran telecom executive is turning broadband from a bad HOA deal into a strategic asset, and reshaping how developers, owners, and residents think about connectivity.

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For years, residential internet has been treated as an afterthought—an amenity negotiated late in development, locked into long-term contracts, and largely left unchecked once installed. For homeowners associations, condo boards, and multifamily owners, that often meant rising costs, outdated infrastructure, and little leverage against entrenched telecom providers.

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Maz Khan has seen that system from the inside.

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After more than two decades in the telecom industry, holding senior leadership roles at companies including Hotwire Communications, Bluestream, and Broadstar, Khan understood where the inefficiencies lived, how pricing was structured, and where owners consistently lost leverage. Today, as President of Vitalis Smart Communities (VSC), he is using that knowledge to fundamentally change how residential connectivity is negotiated, deployed, and managed.

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VSC sits within the broader Vitalis platform and focuses exclusively on helping residential owners, developers, and associations modernize their digital infrastructure. The firm acts as an independent advisor—representing owners rather than service providers—by running competitive procurement processes, renegotiating legacy agreements, and designing future-ready connectivity stacks that support crucial elements like fiber technology and bulk internet. 

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Under Khan’s leadership at VSC, that approach has scaled quickly, having helped negotiate more than $1.5 billion in total contract value on behalf of communities nationwide, ensuring superior connectivity, long-term value, and measurable cost savings for property owners and residents.

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“This is more than just choosing an internet provider,” Khan often says. “We’re trying to correct a structural imbalance that’s existed for decades.”

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That philosophy reflects Khan’s broader view of connectivity as core infrastructure, not a discretionary amenity. As buildings become more digital, relying on connected access systems, security, sensors, and eventually AI-driven operations, the quality and economics of that backbone directly affect asset value, operating costs, and resident experience.

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What differentiates Vitalis Smart Communities is not just its telecom expertise, but its fluency in real estate operations. The firm’s founding team brings institutional real estate experience to the table, allowing it to speak the language of developers, asset managers, and boards. That dual lens has helped Vitalis expand beyond individual renegotiations into portfolio-wide strategies for institutional owners and large-scale developers.

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For HOAs and condo associations, the impact is often immediate: lower monthly costs for residents, improved service quality, and infrastructure that won’t require costly retrofits down the line. For developers, it means embedding connectivity into the DNA of a project from day one—equally alongside power, water, and structural systems—rather than treating it as a nice-to-have.

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As the residential real estate industry grapples with rising costs, regulatory pressure, and evolving resident expectations, Khan believes connectivity will only become more central to how buildings are valued and operated.

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“The buildings that win over the next decade will be the ones that get the fundamentals right,” he says. “And in today’s world, digital infrastructure is one of those fundamentals.”

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With Vitalis Smart Communities continuing to expand nationally, Maz Khan is proving that sometimes the biggest opportunities aren’t about inventing new technology, but about fixing the systems that everyone else learned to live with.